Answer when
your team can’t.
Give pet owners a response during busy periods and after hours, using the information your practice approves.
INBOUND CALLSMEET NATALIE · YOUR DIGITAL WORKER
Care for the pets.
We’ll take
the calls.
A busy front desk shouldn’t mean a missed opportunity. Natalie helps answer calls, capture appointment requests and follow up with pet owners—even after your doors close.
Done for you by VoiceROI. Built around your practice.
HEAR NATALIE HANDLE A VET CALL2:30 DEMO
A pet owner. A real conversation.Sample call · demo practice · Watch with sound
YOU KNOW THIS MOMENT.
A pet at the desk.
A client on hold.
Another phone ringing.
Your reception team is helping people and animals in front of them. The phone still needs someone’s full attention.
Natalie gives your team backup on the line, so they can stay present in the practice.
ONE DIGITAL WORKER. MORE BREATHING ROOM.
Make the phone
part easier.
Start with the calls that stretch your team.
Build from there.
Answer when
Keep appointment
requests moving.
Connect Natalie to your practice software through an open API, so appointment requests can move into your existing workflow. No open API? We’ll explore another approach with your team.
APPOINTMENT REQUESTSFollow up.
Without the phone list.
Help with reminders and callbacks, with approved scripts and contact permissions built into the workflow.
OUTBOUND FOLLOW-UPWE BUILD IT. WE RUN IT.
Your practice.
Your rules.
Your Natalie.
No new voice software project for your team to manage. VoiceROI handles the setup and ongoing refinement.
Book a live demo- 01
Choose the first job.
Busy-hour calls, after-hours enquiries or follow-up. We map your current process together.
- 02
Teach Natalie your rules.
Your opening hours, services, approved answers and escalation instructions. Confirm the calendar and software workflow.
- 03
Test before going live.
Run sample calls and review the handoffs with your team before Natalie handles your practice’s calls.
- 04
Keep improving.
Review real call outcomes and refine Natalie as your practice’s needs change.
BEFORE YOU BOOK
A few good
questions.
Does Natalie replace our reception team?
Natalie is designed to support your team with phone work. Your staff remain the people caring for clients and pets in the practice.
Will she work with our practice software?
Yes—if your practice software has an open API, we can build an integration for Natalie. We’ll review your system and the access needed during setup. If there’s no open API, we’ll explore another practical workflow with your team.
What happens with an urgent or medical question?
We define approved escalation instructions with your practice. Natalie’s role is administrative support, not diagnosis or veterinary advice. Emergency handling is agreed and tested before launch.
What will we see in the demo?
Hear a sample call, discuss the jobs you want Natalie to handle and review the setup, workflow and pricing for your practice.
How much does it cost?
Your setup and running costs depend on the scope and call volume. We’ll walk through those with you before you commit.
LET YOUR TEAM STAY WITH THE PETS.
Give your front desk
a little backup.
Hear Natalie. Ask your questions.
See what fits your veterinary practice.
YOUR PRACTICE. YOUR QUESTIONS.
Book your Natalie demo.
Choose a time for a 30-minute conversation about your veterinary practice.